• Operating own information website.
• Both operating its own special library and lending publications to members.
• Active participation on expert conferences and seminars
• Conducting workshops with its members, club evenings and regular annual conferences.
• Publishing information and news related to ITSM domain on its website and expert journals as well
• Issuing white papers, searches of expert publications and articles as well as by conducting researches
• Creation and maintenance of list of ITSM certified experts
• Creation and enforcement of Ethic code of a member of itSMF Czech Republic
• Maintaining of up-to-date list of members, their contact information and by mediate contacts both within the association and wider expert community
• Linking-up with other private, public utility and government subjects their activity is somehow related to the area of Informatics

How the itSMF Czech Republic works:

• According to articles the association is managed by Management Board that decides in all affairs which are not by articles reserved in force of general meeting.
• So called Extended Management Board involving Management Board members and committee chairs is the advisory crew to the Management Board.
• On the proposal of committee members the Management Board appoints committee chairs.
• Financial committee is of a unique position its powers are defined both by articles and by a document Principles of economy of the itSMF Czech Republic as well. This document was approved by the first general meeting of the association on October 26, 2006 and could be available for download in the Czech section of the association’s website.
• Chairs of committees organise and call a meeting as necessary.
• On the proposal of financial committee Management Board approves a certain financial amount of association’s funds which are reserved for activity of each individual committee. Usually, the amount is set for a period of one calendar year.
• Operational work is managed and operative matters are dealt by the Office.